Privacy Policy
Revised Date: 01-Sep-2024
At Eden Fresh, accessible from https://edenfreshmeats.co.uk/, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you place an order or create an account on our website, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
- Order Information: We collect information about the products you purchase, payment details, and any other information necessary to fulfill your order.
- Device Information: We automatically collect certain information about your device, including your IP address, web browser, time zone, and some cookies installed on your device. We also collect information about the individual web pages or products you view and how you interact with the site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
- To Communicate with You: We may use your contact information to send you updates about your order promotional offers or respond to your inquiries.
- To Improve Our Services: We analyze the data we collect to improve our website, products, and services, ensuring a better shopping experience for you.
- For Marketing Purposes: With your consent, we may use your information to inform you about special offers, promotions, and other updates.
3. Sharing Your Information
We may share your information with third parties to help us provide our services:
- Payment Processors: We use third-party payment processors, such as [Insert Payment Processor], to securely process your payments.
- Shipping Providers: We share your shipping information with delivery partners to ensure your order reaches you safely.
- Marketing Services: We may use third-party marketing services to manage our email campaigns and promotions.
We will never sell your personal information to third parties.
4. Data Security
We take the security of your personal information seriously and implement various measures to protect it:
- Encryption: Sensitive data, such as payment information, is encrypted using secure socket layer (SSL) technology.
- Secure Servers: We store your data on secure servers protected by advanced security measures.
- Access Control: Only authorized personnel have access to your personal information, and they are required to keep your data confidential.
5. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze how you interact with our website. These cookies help us remember your preferences, track your shopping cart, and provide relevant advertisements. You can disable cookies through your browser settings, but this may affect the functionality of our website.
7. Contact Us
If you have questions about this Privacy Policy or want to use your privacy rights, please contact us at:
Eden Fresh
Email: info@edenfreshmeats.co.uk
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.